Greetings

Our mission is to provide domestic and international travelers with a “memorable and special journey”. Travel is more than just a means of transportation. It is a precious opportunity to experience new cultures and values and to reflect on oneself. We want to support such travel and deliver an irreplaceable experience for each and every one of our clients.

We specialize in both inbound and outbound travel, offering the best possible packages for each client.

For inbound travel, we provide a meticulous attention to detail so that international visitors to Japan can experience the local attractions to the fullest extent possible and experience Japanese culture in depth. For outbound travel, we help our Japanese clients travel abroad to enrich their experiences in the world's great destinations. We promise smooth local arrangements and safe travel.

All of us will continue to do our utmost to please you. Please feel free to contact us. Together with us, let us weave a wonderful travel story.

We sincerely hope that we can count on your patronage for many years to come.

Our Vision

Our mission is to "provide all of our customers with travel that opens the door to unforgettable memories and new lives for a lifetime. We aim to enrich people's lives through travel, to create a better world, to deepen connections with people, and to create new value. We aim to be a leader in luxury travel that sets new standards by providing not only luxury and comfort, but also memorable and profound experiences.

We will always strive to deeply understand what our customers want and to exceed their expectations. We believe that “travel” is more than just transportation. It is an important life-enriching experience. Therefore, through the best planning and attentive support, we strive to ensure that our clients can spend their time adventuring, healing, and learning with peace of mind.

We also aim to build long-term relationships with our clients by conducting business transparently, based on integrity and trust. Moreover, we will respect diversity and provide an inclusive experience where everyone can travel in comfort. Ultimately, our our reason for being is to connect cultures and people around the world and help foster deeper mutual understanding. Our ultimate goal is to build a peaceful and prosperous future together through travel.

Philosophy

We believe that travel is more than just transportation. It is a bridge between the heart and the world. We value the special meaning that each and every journey holds and aim to provide experiences that exceed our customers' expectations.

1. Travel in pursuit of “Inspiration” and “Growth”

Through travel, we value gaining new perspectives and taking time to reflect on ourselves. We do not just take you to your destination, but also deliver the “awareness” and “learning” of that place.

2. Commitment to “Customer First”

We are always aware that our company is supported by our customers, and we provide services that exceed their expectations with sincerity, creativity, and passion.

3. Travel that builds trust and respect

Aiming to be the most trusted and respected travel agency, we deliver quality experiences to our customers through professional service.

4. Creating new value through human interaction

We will create new value through people-to-people interaction and contribute to the development of a prosperous and peaceful society.

5. Deep connection with local culture

We will sincerely engage with local culture and provide unforgettable authentic experiences so that our customers can feel the spirit of the land through their travels.

6. Hospitality that values ​​the heart

We will provide heartwarming service, attentive to the needs of each and every guest. With sincerity and passion, we will help you plan the best possible trip.

7. The spirit of hospitality

We will practice hospitality from the bottom of our hearts with respect and gratitude to our customers who have traveled a long way to visit us. We believe that customer satisfaction is our pleasure.

8. Fusion of technology and humanity

While incorporating the latest digital technology, we value human connections. We leverage our online and offline strengths to provide consistent support from the preparation of your trip to your return home.

Code of conduct

1. Integrity and transparency

We will maintain integrity in all of our operations and will always be transparent in the information we provide to our customers. We build a relationship of trust with our customers by providing accurate and reliable information.

2. Deep understanding of customer needs

We listen carefully to the needs of each customer and provide individually customized plans. We pursue an experience that exceeds customer expectations.

3. Ensuring safety and security

We provide services that prioritize customer safety by thoroughly managing risks during travel. We also have a system in place to respond quickly to any unforeseen circumstances.

4. Respect for diversity and fairness

We treat all people with equality and respect, and value an attitude of acceptance of diverse cultures and values. We strive to operate without discrimination or prejudice.

5. Use of technological innovation

We will proactively utilize the latest technology to provide efficient and high-quality services. At the same time, we value warm, human-like communication.

Why should you choose us?

Japanese Market Expertise

Global Network

Fully Customizable

Reliability

We have in-depth knowledge and experience in the Japanese travel market.

Our global partnerships allow us to efficiently support both inbound and outbound travel.

We offer flexible plans tailored to your brand and client expectations.

Dedicated account manager support, emergency response, and 24-hour peace of mind

Business Overview

HM Global Hub Co. is a B2B travel agency specializing in inbound travel to Japan from around the world and outbound travel from Japan. We only work with travel agents and major travel agencies, not individual clients. In addition, we offer MICE (Meetings, Incentive Travel, Conventions, and Exhibitions), translation and interpretation services to provide comprehensive solutions tailored to your company's needs.

Inbound

We work with travel agencies around the world to propose plans that bring out the best of Japan. We can handle everything from air tickets, accommodation, guided tours, visa application assistance, and even trouble-shooting on-site.

Outbound

We support the planning and management of overseas trips for major travel agencies in Japan. We can meet a variety of needs. Utilizing our extensive domestic and international network, we can provide smooth itinerary management.

We provide total support for corporate`s MICE. In addition, we provide specialized support to overcome language barriers and meet the unique needs of the travel industry through our multilingual translation and interpretation services.

MICE